Hemilyn Tamayo, Teresita Lasam
ABSTRACT
This study examined the relationship between work environment factors and mental health among employees of the University of Perpetual Help Medical Center. Utilizing a mixed-methods design, the research combined quantitative and qualitative approaches to provide a comprehensive analysis of employees’ workplace experiences and psychological well-being. A total of 785 participants were selected through simple random sampling from a population of 1,227 employees. Standardized instruments, including the Work Environment Scale and the Hospital Anxiety and Depression Scale (HADS), were used to measure workplace conditions and mental health status, while open-ended responses were analyzed using thematic analysis. Findings revealed that employees generally perceived their work environment as highly favorable, particularly in terms of work itself, clarity of mission, leadership, and interpersonal relationships. However, despite these positive perceptions, results indicated a mild level of depression among participants. Significant relationships were found between mental health outcomes and multiple work environment dimensions, including recognition, responsibility, promotion opportunities, supervision, salary, and organizational values. Notably, favorable workplace conditions often coexisted with higher levels of depression and anxiety, suggesting a complex and non-linear relationship. Qualitative findings further highlighted key stressors such as excessive workload, emotional labor, weak team dynamics, organizational inconsistencies, and work–life imbalance, which contribute to psychological strain. These results underscore that while supportive workplace environments are essential, they may not be sufficient to address mental health concerns without targeted interventions. The study emphasizes the need for holistic organizational strategies that integrate workload management, leadership development, and mental health support systems to promote sustainable employee well-being in healthcare settings.
Keywords: Work environment, mental health, nurses, burnout, workplace stress
https://doi.org/10.57180/xhlt1153