Zeng Xiaoping
ABSTRACT
This research aims to assess the participants’ extent of participation and level of satisfaction in community governance modernization in Zhuhai City, China. The study employed a mixed-method approach, incorporating both quantitative and qualitative research design. There were 400 participants involved in the study, comprising 350 community residents and 50 community workers from Zhuhai City. The results revealed that participants engaged in community governance modernization to a “great extent.” Moreover, their level of satisfaction in terms of their participation was “high” across dimensions, such as rules of community operation, overall value identification of the community, public service and infrastructure, organizational functioning, and collaborative governance. It also identified challenges encountered in the implementation of the community governance modernization in Zhuhai City. Therefore, an action plan to strengthen the community governance modernization was proposed, including increasing overall participation, enhancing networking participation and training, clarifying roles and responsibilities, customizing services to meet diverse community needs, and improving supervision and evaluation mechanisms of communities.
Keywords: Extent of participation, level of satisfaction, community governance modernization, participation